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  3. Activate a user

Activate a user

POST/portal/v1/accounts/{accountSlug}/users/{id}/activate

Reactivates a deactivated Account membership: sets the member's status back to active, clears the session deny-list entry so the admin can sign in again, and returns a confirmation message. Responds 404 when the user is not a member of this Account. Emits a user.activated audit entry.

Authentication

Bearer TokenAuthorization

JWT access token. Never send alongside X-API-Key: a request carrying both is refused.

Requires capability administrators.manageGovernance

Invite, deactivate, and remove administrators. Granted through an administrator role in the Admin Workspace; a valid token without it is refused with 403.

Path Parameters

accountSlugstring Required

The Account's slug. An unknown one answers 404.

idstring Required

Responses

application/json

  • dataMessageResponseDto*

application/json

  • errorApiErrorBodyDto*

application/json

  • errorApiErrorBodyDto*

application/json

  • errorApiErrorBodyDto*

application/json

  • errorApiErrorBodyDto*

Errors

When the request can't be completed, the response body includes a stable error code you can branch on, and a correlation_id (also sent as the X-Correlation-Id header). Quote the correlation id when you contact support: it identifies the exact request in Canopy's logs.

403account.capability_requiredForbidden
When it happens

The signed-in user's administrator roles do not grant the capability this endpoint requires.

Remediation

Ask an account administrator to grant a role carrying the capability named in the Authentication section, then retry.

Returned object

MessageResponseDtoView all properties on this resource
Request
curl -X POST "https://auth.canopy-io.com/portal/v1/accounts/value/users/value/activate" \
  -H "Authorization: Bearer $CANOPY_TOKEN"
Response
{
  "data": {
    "message": "string"
  }
}
 Related endpoints
GETList users in Account
GETGet Account users summary
GETGet a user
DELETERemove user from Account
POSTDeactivate a user
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